In any event, the company is working on the problems: “We’re aware that some people are having trouble accessing our apps and products,” said Facebook police communications director Andy Stone. “If they are attackers, they respond by attacking – in this case, possibly a DDoS attack that flooded the company’s DNS server.” “As more facts about Facebook and its business practices become public, its users’ anger seems to be on the rise,” she noted via email to Threatpost on Monday. Saryu Nayyar, CEO of Gurucul, said that if the Facebook outage does turn out to be caused by attackers, they’re probably pissed off about Facebook’s business practices. She was there to defend her employer against a whistleblower’s accusations that Facebook values product optimization so much that it has embraced algorithms that amplify hate speech, as well as to address Facebook’s handling of research data that suggests Instagram is harmful to teens. The Verge reports that Facebook’s fiefdom skidded offline just as Facebook’s global head of safety, Antigone Davis, was live on CNBC. Two Facebook security team members who requested anonymity told the New York Times that it’s unlikely that a cyberattack was behind the mass outages, given that “the technology behind the apps was still different enough that one hack was not likely to affect all of them at once.” Outage Coincides with Facebook’s Media Circus In other words, Facebook’s border gateway protocol (BGP) routes were kaput, meaning that it had lost the protocols that make routing decisions based on paths, network policies or rule-sets configured by a network administrator. BGP Bye-ByesĬloudflare CTO John Graham-Cumming said in a series of tweets that the company saw Facebook disappear from the internet “in a flurry of BGP updates” between 15:50 UTC and 15:52 UTC:Ībout five minutes before Facebook's DNS stopped working we saw a large number of BGP changes (mostly route withdrawals) for Facebook's ASN. The reasons for the outage are unclear, but judging by the error message being thrown off by Facebook’s and WhatsApp’s domains – as shown in the screen captures below – it’s a DNS problem.Īs of 15:29 EDT, Instagram’s site was displaying a “5xx Server Error” error. Me enjoying all the memes on twitter after instagram and Facebook is down #facebookdown #WhatsApp #serverdown /XmmSYHuZcw Here's the meme we all need today #facebookdown /cwgkMcJiC7 On Twitter, the hashtag #facebookdown was turning up predictable hilarity, transmitting blissful relief at the notion of a rainbow-bedrenched, Facebook-less world. The New York Times reported that Facebook’s internal communications platform, Workplace, was also dragged offline, “leaving most employees unable to do their jobs.” It’s been a thumb-twiddling afternoon, the Times reported, with two Facebook employees comparing it to a “snow day.” We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience. We’re aware that some people are having trouble accessing our apps and products. We’re aware that some people are having trouble accessing Facebook app. Luckily, there is an easy way to check the status of these services to see if they're down or up.As of Monday afternoon, Facebook had been flat on its face for hours, suffering a simultaneous worldwide outage not only on its main site, but also at its Instagram, WhatsApp, Messenger and Oculus VR subsidiaries. When you see these indications, it can be frustrating, and you may be wondering when the services will be running again. As for WhatsApp and Messenger, they will show a clock icon next to messages that aren't being delivered. Instagram will sometimes show a "5xx Server Error" or that it's unable to refresh the feed, while Facebook will show a "Sorry, something went wrong" message. When you experience this, you might see an error message. Or, it's as simple as not being able to send or receive messages on either platform or get anything to load. By "down" or "outage", we mean the inability to access either site and see your feed. It's not uncommon for popular social media sites and services - including WhatsApp, Facebook, Facebook Messenger, Instagram, and Twitter - to suffer lengthy outages, sometimes lasting hours.
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